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Customers Feedback
Our Customer Reviews.
We love hearing your feedback, it’s good to know overall we’re on the right track to providing service excellence but no one’s perfect so it’s also valuable to learn where we can improve.
What great taxi service.Polite call handlers. Friendly drivers.Quick show up after calling and very reasonable prices.I was well impressed.A Very Happy New Year to you all at Kelvin Kabs.😁👍
Good to be able to talk to operator and not rely on automated service.,Taxi arrived promptly, friendly driver applied my pensioner discount. I had not been told about this before but it’s a great idea. Dropped me off exactly where I wanted. Excellent service.
Shaun at Kelvin Kabs was the kindest driver I’ve ever had. He is a credit to the business and went over and above showing me so much empathy and compassion at a time I needed it the most. He took me to the Glasgow Royal Infirmary for my appointment under general anaesthetic and he made me feel very calm and showed me so much respect. Please pass on my thanks!
From the initial enquiry the staff were helpful and dealt with my query in a professional manner. The driver was on time and the cab was spotless. The driver was again helpful and explained where we could be picked up at the end of the concert. Excellent customer service from beginning to end!
What great taxi service.Polite call handlers. Friendly drivers.Quick show up after calling and very reasonable prices.I was well impressed.A Very Happy New Year to you all at Kelvin Kabs.😁👍
Good to be able to talk to operator and not rely on automated service.,Taxi arrived promptly, friendly driver applied my pensioner discount. I had not been told about this before but it’s a great idea. Dropped me off exactly where I wanted. Excellent service.
Shaun at Kelvin Kabs was the kindest driver I’ve ever had. He is a credit to the business and went over and above showing me so much empathy and compassion at a time I needed it the most. He took me to the Glasgow Royal Infirmary for my appointment under general anaesthetic and he made me feel very calm and showed me so much respect. Please pass on my thanks!
From the initial enquiry the staff were helpful and dealt with my query in a professional manner. The driver was on time and the cab was spotless. The driver was again helpful and explained where we could be picked up at the end of the concert. Excellent customer service from beginning to end!